HIENN
KYOTO
Matcha Water
privacy policy
●Handling of personal information
Kyoto Product LLC (hereinafter referred to as "our company") recognizes that protecting personal information appropriately is its social responsibility as a company, and has established the following personal information protection policy, which all officers and employees will put into practice in order to protect personal information.
Compliance with laws and regulations
We will comply with laws, regulations and other standards regarding the proper handling of personal information.
● When we receive personal information from a customer, we will inform the customer of the purpose for which the personal information will be used and obtain the customer's consent.
● When using personal information
We will not use personal information outside of the scope of purposes agreed to by our customers or permitted by law.
● Provision of personal information to third parties
We will not entrust or provide personal information provided by customers to third parties, except when we have received consent from customers, when we receive a legally required request from a judicial or administrative agency based on laws and regulations, or when permitted by other laws and regulations.
●Implementation of safety measures for personal information
We will establish internal regulations and take safety measures to protect personal information received from customers from loss, destruction, unauthorized leakage to outside the company, tampering, and unauthorized access.
If we receive any of the following requests from you regarding your own personal information managed by our company, we will respond as required by law.
・Confirmation of contents, correction/update/deletion, suspension of use
<Inquiries>
Kyoto Product LLC Customer Support
We will reply within 3 business days.
(Excluding weekends, national holidays, New Year's holidays, and long holidays)
Telephone: 075-555-3176
Address: info@kyotoproduct.co.jp
Business hours: Monday to Friday 10:00 to 17:00 (excluding Saturdays, Sundays, and holidays)