Description based on the Specified Commercial Transactions Act

■Name of seller: Kyoto Product LLC

■Seller address: 2nd floor, FIS Building, 403 Shimomaruyacho, Nakagyo-ku, Kyoto, Kyoto 604-8006

■Sales Manager: Akio Nakai

■Product price: Displayed for each product (including shipping)

*However, an additional ¥1,000 (excluding tax) will be charged for Hokkaido and Okinawa only.

■ Regarding product returns and exchanges:

・We apologize, but due to the nature of food products, we do not accept cancellations, returns, or exchanges of ordered products for reasons of customer convenience.

・We take every precaution to ensure the quality of our products, but if you have any problems with the product, please contact us within 4 days of receiving the product. We will cover the shipping costs and provide an exchange or other support for unopened products.

■ Consumption tax: 8% of the product price

■Payment method:
・Credit card (Visa, MasterCard, American Express, JCB, Diners Club)
・Convenience store payment

・Pay-easy

・Bank transfer

・Carrier payment (au, docomo, SoftBank)

・Rakuten Pay

・Smartphone payments (PayPay, Merpay, LINE Pay)

■Product delivery time: In principle, products will be shipped within 7 business days of receiving the order.
・However, please be aware that delivery may take longer than the above-mentioned number of days due to delays caused by long holidays (Golden Week, Obon, New Year's holidays), stock shortages, inclement weather, the convenience of the delivery company, the situation in the delivery area, or any other reasons.

・Product delivery is limited to within Japan. Depending on the region and time of year, it may not be possible to specify the delivery date or time slot.

- Orders received outside business hours, during long holidays (Golden Week, Obon, New Year's holidays), or before weekends and holidays will be processed on the next business day.

【inquiry】
Kyoto Product LLC Customer Support

075-555-3176

We will reply within 3 business days.
(Excluding weekends, national holidays, New Year's holidays, and other long holidays)